Referrals & Rebates

Medicare Rebates

Mental Health Care Plan (MHCP)

You may be eligible to claim a Medicare rebate if you or your child are experiencing mental health difficulties. To be eligible for Medicare rebates, you require a referral from your GP or psychiatrist. To obtain this you will need to make a long appointment with your GP who will assess your current mental health concerns. If eligible, your GP will then complete a Mental Health Care Plan (MHCP) for you to access psychology appointments.

Chronic Disease Management Plan (CDMP)

You can also attend appointments under as part of a Chronic Disease Management Plan (CDMP). If you have a chronic medical condition, they may be eligible for services under a CDMP. Chronic medical conditions are those that have been, or are likely to be, present for at least 6 months. This program enables clients to receive a Medicare rebate for up to 5 sessions over a calendar year.

Helping Children with Autism Program

A referral is needed from a Paediatrician or Psychiatrist to access this Medicare rebate. Under the Helping Children with Autism program, a child can be referred by a consultant paediatrician or psychiatrist for the following allied health services for up to four diagnostic/assessment services to assist the referring practitioner with diagnosis or to contribute to a child’s treatment and management plan for a child under 13 years of age and/or up to twenty treatment services for a child under 15 years of age, providing a treatment and management plan is in place before their 13th birthday.

Eating Disorder Treatment and Management Plan (EDP)

An Eating Disorder Plan (EDP) allows individuals with a diagnosed eating disorder to access Medicare rebates for psychological and dietetic support. Under an EDP, eligible individuals can receive up to 40 Medicare-subsidized psychology sessions and 20 dietetic sessions to support their recovery. A referral from a GP, psychiatrist, or paediatrician is required to access this plan.

Insurance Claims

Private health Insurance

Many private health insurance policies with ‘extras’ cover offer rebates for psychology services when the Medicare rebate is not claimed. No referral is required, but rebate amounts vary based on your level of cover. As each insurer has different requirements, we recommend checking directly with your health fund to confirm your eligibility and rebate details.

Insurance Claims

We provide psychological support for individuals recovering from incidents covered by insurance (e.g., car accidents). If you are eligible for psychological treatment under an insurance claim, your sessions may be funded. Approval from your insurer is required, and we can assist with the necessary documentation. Please contact us to discuss your situation and how we can support your recovery.

National Disability Support Service (NDIS)

Self Managed

For individuals with self-managed NDIS plans, we offer flexible services tailored to your needs. As a self-managed participant, you can use your NDIS funding to access our psychological services. Payments are made directly, and we provide invoices for you to claim reimbursement through the NDIS portal. Please contact us to discuss how our services align with your plan and goals.

Plan Managed

If you have a plan-managed NDIS plan, you can use your funding to access our psychological services. We invoice your plan manager directly, making the process simple and hassle-free. Our services are designed to support your individual needs and NDIS goals. Contact us to learn more about how we can assist you.

NDIS Early Intervention

NDIS Early Intervention is a specific stream within the NDIS designed to support children with disabilities or developmental delays as early as possible. The goal is to provide early support to reduce the long-term impact of a disability and improve development, independence, and overall well-being. Early intervention is often focused on providing therapies, assistive technology, and family support to enhance long-term outcomes.

Early intervention psychology services support children with developmental, emotional, and behavioural challenges under the NDIS. We provide assessments, parenting support, and therapy to enhance such things as emotional regulation, social skills, and overall well-being.

To access early intervention funding, families can apply through the local NDIS early intervention partner, Lifestart, who will help families navigate the application, process access early intervention support, and connect with appropriate services. Families will need to provide evidence of their child’s needs from healthcare professionals. Once approved, funding can be used for therapy and support services tailored to the child's development. Further information is available from Disability Services for Children & Young People | Lifestart.